bdok Terms and Conditions
This page sets out the full terms for using the bdok platform in detail. Please read all sections carefully before registering as a member.
Table of Contents
1 General Provisions
These terms and conditions ("Terms") apply to the use of the bdok platform and all services provided under it. By using the bdok website or mobile application, you are considered to have fully agreed to these Terms. If you disagree with any part of these Terms, please stop using the platform.
bdok is an online gaming and sports betting platform that offers Bangladeshi users casino games, slots, live casino, and betting on cricket and other sports. In these Terms, "user", "you", or "member" refers to any person registered on bdok.
These Terms may change from time to time. Continued use of the platform after any change will be taken as your acceptance of the revised Terms. bdok's decision shall be final on all matters.
2 Membership and Account
2.1 Registration
To open an account on bdok, users must complete registration with accurate and truthful information. Each person may operate only one account. Creating more than one account in the same person's name is strictly prohibited. If detected, all related accounts will be permanently closed and all balances will be forfeited.
2.2 Account Security
It is your responsibility to keep your account login details — username and password — completely confidential. You will bear full responsibility for any activity carried out from your account by anyone else. If unauthorised use of your account is detected, notify bdok's support team immediately.
2.3 Providing Accurate Information
The name, date of birth, mobile number, and address provided at registration must be correct. Accounts created with incorrect or false information may be closed at any time and withdrawal requests may be rejected.
- Any changes to registration details must be completed through the support team with verification.
- OTP verification is required to change an email address or mobile number.
- Accounts may not be operated in the name of a third party.
3 Age Verification and Identity
All bdok services are available only to persons aged 21 or above. Date of birth must be provided at registration, and bdok reserves the right to verify age via national ID card or passport when required. Anyone under 21 is strictly prohibited from creating or using an account.
As part of the KYC (Know Your Customer) process, bdok may at any time request identity documents, proof of address, and documents verifying the payment method used. If these documents are not submitted within the specified time, account activity may be temporarily restricted.
Quick Links
If you have any questions, contact us via 24/7 live chat.
4 Deposits and Payments
The minimum deposit amount on bdok is ৳500. The payment methods currently active on the platform are: bKash, Nagad, Rocket, Upay, and bank transfer (Dutch-Bangla Bank, BRAC Bank, Islami Bank, and other major commercial banks).
- All deposits must be made in Bangladeshi Taka (BDT / ৳).
- Deposits must be made only from a payment account registered in your own name.
- Deposits made through a third party are prohibited. If detected, the funds will be returned.
- Once a deposit is successful, it is generally credited to the account within a few minutes.
- If there is any delay in processing a deposit, contact the support team directly.
5 Withdrawals and Cashouts
The minimum withdrawal amount from bdok is ৳500. Withdrawals are generally processed within 1 hour of the request. Withdrawal methods are: bKash, Nagad, Rocket, Upay, and bank transfer.
5.1 Withdrawal Conditions
- Withdrawals can only be made to the same payment method used for the deposit.
- Large withdrawals may be held if account verification (KYC) has not been completed.
- The specified wagering requirement must be met before bonus funds can be withdrawn.
- If any suspicious activity is detected, bdok reserves the right to investigate the withdrawal.
5.2 Reasons for Rejection
A withdrawal request may be rejected or suspended for any of the following reasons:
- Account information is incomplete or unverified.
- Bonus wagering requirements have not been met.
- Evidence of multiple account use is found.
- Fraud is suspected on the account.
6 Bonuses and Promotional Offers
bdok offers new members a 100% bonus on their first deposit, up to a maximum of ৳10,000. The wagering requirement for this bonus is 25 times the bonus amount — meaning you must place bets totalling 25 times the bonus before the bonus funds can be withdrawn. For example: if you deposit ৳1,000 and receive a ৳1,000 bonus, your total balance will be ৳2,000 and the wagering required will be ৳1,000 × 25 = ৳25,000.
6.1 Bonus Usage Conditions
- Each bonus offer has its own terms which must be read before claiming.
- A new bonus cannot be claimed until the current bonus has been fully used.
- Bonus funds cannot be withdrawn directly — only winnings earned after completing the wagering requirement are withdrawable.
- Claiming bonuses on multiple accounts from the same household or device is prohibited.
6.2 VIP Cashback
bdok's VIP programme has four tiers: Bronze, Silver, Gold, and Platinum. Weekly cashback is calculated based on the total net loss for the week — by tier: Bronze 0.2%, Silver 0.4%, Gold 0.6%, and Platinum up to 0.8%. Example: if a Gold member has a net loss of ৳20,000 in a week, the cashback will be ৳20,000 × 0.6% = ৳120.
7 Betting and Gaming Rules
All bets and gaming activity on bdok are conducted in accordance with applicable rules. Once a bet is confirmed, it cannot be changed or cancelled. For cricket, football, and all other sports betting, if an event is cancelled or suspended, bdok will make a decision in accordance with its established rules.
- If incorrect odds are displayed due to a technical error, bdok reserves the right to void the relevant bets.
- Using any betting system or software to place bets automatically is prohibited.
- A Random Number Generator (RNG) is used to determine game outcomes, which is regularly audited by a third party.
- Colluding with other players when betting is strictly prohibited.
8 Account Closure and Suspension
bdok reserves the right to temporarily or permanently close any account without prior notice in the following circumstances:
- The account was created using false or misleading information.
- Multiple accounts are being operated.
- Clear evidence of bonus abuse or fraud is found.
- An attempt is made to gain an unfair advantage through hacking, software exploits, or other dishonest means.
- The account is being operated by a person under 21 years of age.
Users may also request closure of their own account at any time. After a closure request is received, any verified balance (with wagering requirements met) will be returned.
9 Responsible Gaming
bdok believes that gaming should be a form of entertainment — not a cause of financial difficulty. For this reason, we provide several tools to support responsible gaming practices. Users can set daily, weekly, or monthly deposit limits on their account, and may request that their account be temporarily suspended for a specified period if needed.
Remember: gaming is a leisure activity. Whether you win or lose, play within your means. If you feel that gaming is having a negative impact on your daily life, you should seek professional advice.
10 Privacy and Data Protection
bdok places the highest importance on protecting users' personal information. The platform uses SSL encryption technology to keep login and transaction data secure. Full details of how your information is collected, stored, and used can be found in our Privacy Policy.
- bdok never sells users' personal information to third parties.
- Where legally required, necessary information may be provided to the relevant authorities.
- Records are retained for a set period even after an account is closed.
11 Dispute Resolution
If you have a disagreement with bdok on any matter, please contact our support team first. Most issues can be resolved quickly via live chat or email. You may also find solutions to many common issues in the FAQ section.
11.1 Appeals Process
If a user is not satisfied with the support team's decision, they may submit a formal complaint. The complaint will be reviewed by bdok's senior team and a written decision will be provided within the specified time. This decision shall be considered final.
11.2 Technical Issues
If any game or bet is interrupted mid-way due to a server or network issue, bdok will try to determine the outcome as fairly as possible. However, bdok's liability for any loss caused by technical disruptions is limited.
12 Changes to Terms
bdok reserves the right to change, add to, or remove any part of these terms at any time. For significant changes, registered members will be notified by email or in-app notification.
If you continue to use the platform after any changes to the terms, you will be considered to have automatically accepted the updated terms. We therefore recommend visiting this page regularly to stay updated on the latest terms.
To learn general information about bdok and the platform's goals and identity, read our About Us page.
Join bdok
Play safely and responsibly in accordance with the rules and terms. Register and get a 100% bonus on your first deposit, up to ৳10,000.
Go to bdok Login page